Terms of Service

These Terms apply to your use of senstide.com and purchases made through the website, operated by Deep Touch LLC, doing business as Senstide.

  1. Eligibility

You must have the legal capacity to enter into a purchase and meet the eligibility requirements applicable in your location.

You agree to provide accurate contact, payment, and delivery information.

  1. Products and Pricing

Product descriptions, prices, available options, and included benefits are provided on the relevant product page and during checkout.

Prices and promotions may change for future purchases. Changes will not alter the agreed price of an existing confirmed order.

If an error affects your order, we will contact you to explain the issue and arrange an appropriate resolution, including a refund if the order is cancelled.

  1. Payments and Pre-Orders

Available payment methods are displayed at checkout.

Where a product is offered with a deposit or partial-payment option, the amount payable immediately, the remaining balance, and the payment conditions will be disclosed before purchase.

A product deposit is credited toward the agreed product price. Any required balance must be paid before shipment.

Applicable shipping charges, taxes, and other mandatory charges will be disclosed or explained before purchase, as required by law.

  1. Shipping and Delivery

Shipping arrangements and estimated schedules are provided on the relevant product page, at checkout, or in your order information.

Estimated dispatch dates and transit times are different. Arrival time may vary by destination, shipping service, and customs processing.

If we cannot meet an announced shipping schedule, we will notify affected customers and provide the options required by our Return & Refund Policy and applicable law.

  1. Product Information and Use

Please follow the instructions and safety information supplied with your product.

We make reasonable efforts to present products accurately. Minor appearance differences may occur due to display settings or production variations.

If a material change affects an existing order, we will explain it before shipment and provide any choices or remedies required by law.

  1. Cancellations, Returns, and Warranty

Order cancellations, returns, and refunds are governed by our Return & Refund Policy.

Commercial warranty coverage is described in our Warranty Policy and any applicable product-specific warranty information provided before purchase.

  1. Privacy

Our Privacy Policy explains how we handle personal information relating to our website and purchases.

For privacy questions, contact support@senstide.com.

  1. Third-Party Services

Our store is powered by Shopify. Purchases are made directly with Deep Touch LLC, doing business as Senstide.

Payments and other third-party services may be subject to their providers’ applicable terms. This does not remove our obligations to you as the seller.

  1. Intellectual Property

Our branding and website content are owned by us or used with permission. They may not be reproduced or commercially exploited without appropriate permission or a legal right to do so.

  1. Changes to These Terms

We may update these Terms to reflect changes in our business or legal requirements.

Updates will not retrospectively remove rights or commitments relating to an existing order. We will provide notice of material changes where required by law.

  1. Applicable Consumer Rights

These Terms are subject to the mandatory consumer protection laws applicable to your purchase. Nothing in these Terms excludes or limits rights, remedies, or liability that cannot legally be excluded or limited.

  1. Contact

Deep Touch LLC, doing business as Senstide
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@senstide.com

Please contact customer support for the correct return destination before sending products back.